Supported transactions
| Transaction | Status |
|---|---|
| Eligibility & benefits (270/271) | Supported |
| Claim status (276/277) | Not supported |
| Professional claims (837P) | Enrollment required |
| Institutional claims (837I) | Enrollment required |
| Dental claims (837D) | Not supported |
| Electronic remittance (ERA 835) | Enrollment required |
| Electronic funds transfer (EFT) | Not supported |
| ERA + EFT combined | Not supported |
| Coordination of benefits (271) | Not supported |
| Attachments (275) | Not supported |
Other payer IDs and names
- Payer ID
6233 - Payer ID
VAYAH - Also listed as Smoky Mountain Center
- Also listed as Smoky Mountain Local Management Entity Managed Care Organization
Coverage states
North Carolina.
Enrollment requirements
- Electronic remittance (ERA 835): one click enrollment, typically takes weeks
Workflow guidance
- Complete payer enrollment before sending 837I, 837P, or requesting ERA 835 through Hero EMR.
- Use 270/271 for eligibility and benefits checks; do not expect electronic COB responses from this payer.
- Use your established payer process for claim status because 276/277 is unavailable.
- Plan a manual or existing workflow for dental claims, EFT, and attachments because those transactions are not supported.
- If ERA is missing after enrollment, verify enrollment status and use your established remittance workflow.
Common questions
Can I submit 837I and 837P claims to this payer electronically?
Yes. Institutional 837I and professional 837P claims are supported after the practice completes payer enrollment.
Is eligibility verification available electronically for this payer?
Yes. Eligibility and benefits are available through electronic 270/271 transactions.
Why am I not receiving an ERA from this payer?
ERA 835 is supported only after payer enrollment. Confirm that the practice has completed the required enrollment before troubleshooting missing remittances.
Does this payer support electronic claim status, EFT, or attachments?
No. Claim status 276/277, EFT, and attachments 275 are unavailable, along with dental 837D, combined ERA/EFT, and COB 271 transactions.
Run this payer inside Hero EMR
Hero EMR submits claims, checks eligibility, and posts remittances automatically for the payers it connects to. The first physician is free.
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