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United American Insurance Company

Within Hero EMR, this payer supports electronic professional claims (837P) and eligibility and benefits inquiries and responses (270/271). ERA (835) is also supported once the practice completes payer enrollment, but claim status (276/277), institutional and dental claims, EFT, combined ERA/EFT, and coordination-of-benefits (COB) 271 transactions are unavailable.

Primary payer ID92916
Directory IDCRFSM
Parent groupGlobe Life Incorporated Group
States8

Supported transactions

TransactionStatus
Eligibility & benefits (270/271)Supported
Claim status (276/277)Not supported
Professional claims (837P)Supported
Institutional claims (837I)Not supported
Dental claims (837D)Not supported
Electronic remittance (ERA 835)Enrollment required
Electronic funds transfer (EFT)Not supported
ERA + EFT combinedNot supported
Coordination of benefits (271)Not supported
Attachments (275)Not supported

Other payer IDs and names

Coverage states

Georgia, North Carolina, New Jersey, Oklahoma, South Carolina, Tennessee, West Virginia, Wyoming.

Enrollment requirements

Workflow considerations

Common questions

Can I submit professional claims electronically to this payer?

Yes. Professional claims use the 837P transaction, which is available through Hero EMR for this payer.

Can I check eligibility and benefits electronically?

Yes. Hero EMR supports 270/271 eligibility and benefits transactions for this payer.

How do I receive an ERA from this payer?

ERA (835) is supported, but the practice must complete payer enrollment before using this electronic remittance workflow. If enrollment is not complete, do not expect ERA delivery through this setup.

Can I check claim status or receive EFT electronically?

No. This setup does not support 276/277 claim status, EFT, or the combined ERA/EFT transaction for this payer.

Run this payer inside Hero EMR

Hero EMR submits claims, checks eligibility, and posts remittances automatically for the payers it connects to. The first physician is free.

See a demo

Payer connectivity data last synced 2026-05-26. Compiled by Hero EMR from its clearinghouse network, which is built on the Stedi public payer network. Support status can change; confirm during onboarding. Back to the payer directory.