Supported electronic transactions
| Transaction | Status |
|---|---|
| Eligibility & benefits (270/271) | Supported |
| Claim status (276/277) | Not supported |
| Professional claims (837P) | Not supported |
| Institutional claims (837I) | Not supported |
| Dental claims (837D) | Not supported |
| Electronic remittance (ERA 835) | Enrollment required |
| Electronic funds transfer (EFT) | Enrollment required |
| ERA + EFT combined | Not supported |
| Coordination of benefits (271) | Not supported |
| Attachments (275) | Not supported |
Other payer IDs and names
- Payer ID
14332 - Also listed as SKYGEN USA
- Also listed as Scion Dental
Enrollment requirements
- Electronic remittance (ERA 835): multi step enrollment, typically takes hours
Plan your payer workflow
- Run 270/271 eligibility checks before visits and billing, then review responses for coverage and benefits details.
- Complete payer enrollment before expecting electronic EFT deposits or ERA 835 files.
- Submit professional, institutional, and dental claims through a separate supported channel because this connection does not send 837P, 837I, or 837D.
- Track claim status through another approved workflow because 276/277 is unavailable here.
- If EFT or ERA is missing, confirm enrollment and use manual deposit or remittance reconciliation while resolving the issue.
Common questions
Can I check patient eligibility electronically with this payer?
Yes. This payer supports electronic eligibility and benefits inquiries and responses through 270/271.
Does this payer support electronic remittance and direct deposit?
Yes, ERA 835 and EFT are supported after the practice completes payer enrollment. They are not available until that enrollment is completed.
Can I receive combined ERA and EFT transactions?
No. Combined ERA and EFT support is not available, although ERA 835 and EFT are each supported after enrollment.
Can I submit claims or check claim status electronically?
No. This connection does not support 837P, 837I, 837D, or 276/277 transactions, so use a separate approved workflow for claims and status checks.
Run this payer inside Hero EMR
Hero EMR submits claims, checks eligibility, and posts remittances automatically for the payers it connects to. The first physician is free.
See a demo