Transaction support
| Transaction | Status |
|---|---|
| Eligibility & benefits (270/271) | Supported |
| Claim status (276/277) | Supported |
| Professional claims (837P) | Supported |
| Institutional claims (837I) | Supported |
| Dental claims (837D) | Supported |
| Electronic remittance (ERA 835) | Enrollment required |
| Electronic funds transfer (EFT) | Not supported |
| ERA + EFT combined | Not supported |
| Coordination of benefits (271) | Not supported |
| Attachments (275) | Supported |
Other payer IDs and names
- Payer ID
14435 - Payer ID
7056 - Payer ID
9438 - Payer ID
SHTMS - Also listed as Shared Health
Coverage states
Mississippi.
Enrollment requirements
- Electronic remittance (ERA 835): one click enrollment, typically takes days
Workflow guidance
- Use 270/271 for eligibility and benefits, but route coordination-of-benefits work through your established non-electronic process.
- Match claim format to the service: 837P for professional, 837I for institutional, and 837D for dental claims.
- Use 275 to send attachments and 276/277 to check claim status electronically.
- Complete payer enrollment before relying on 835 ERA; until ERA access is available, maintain a process for receiving and posting remittance manually.
- Use a separate payment process because EFT is unavailable; ERA does not include electronic funds transfer.
Common questions
Can I submit professional, institutional, and dental claims electronically?
Yes. This payer supports 837P professional, 837I institutional, and 837D dental claims.
Can I verify eligibility and benefits electronically?
Yes, use the supported 270/271 eligibility and benefits transaction. This does not include coordination-of-benefits 271 support.
How do I get an ERA from this payer?
The 835 ERA is supported after your practice completes payer enrollment. Before enrollment is complete, use your existing remittance workflow rather than expecting an electronic remittance.
Does this payer support EFT with ERA?
No. EFT and a combined ERA plus EFT option are unavailable, so ERA enrollment does not provide electronic payment.
Run this payer inside Hero EMR
Hero EMR submits claims, checks eligibility, and posts remittances automatically for the payers it connects to. The first physician is free.
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