Transaction Support
| Transaction | Status |
|---|---|
| Eligibility & benefits (270/271) | Not supported |
| Claim status (276/277) | Not supported |
| Professional claims (837P) | Supported |
| Institutional claims (837I) | Supported |
| Dental claims (837D) | Not supported |
| Electronic remittance (ERA 835) | Enrollment required |
| Electronic funds transfer (EFT) | Not supported |
| ERA + EFT combined | Not supported |
| Coordination of benefits (271) | Not supported |
| Attachments (275) | Not supported |
Other payer IDs and names
- Also listed as Papa John’s International Incorporated
Enrollment requirements
- Electronic remittance (ERA 835): one click enrollment, typically takes days
Billing Workflow Notes
- Submit 837I for institutional billing and 837P for professional billing; confirm the claim type matches the service and billing entity.
- Complete payer enrollment before relying on electronic 835 remittance; until enrollment is complete, plan for your existing remittance workflow.
- Check eligibility and benefits outside this connection because 270/271 transactions are not supported.
- Use your established alternative process to check claim status because 276/277 is not supported.
- Route dental claims through another workflow because 837D is not supported; do not expect EFT or combined ERA and EFT from this connection.
Common questions
Which electronic claim formats does this payer accept?
837I is available for institutional claims, and 837P is available for professional claims.
Does this payer support electronic remittance?
Yes, but payer enrollment is required first. After enrollment is completed, the connection supports 835 electronic remittance.
Can I verify eligibility or check claim status electronically?
No. Eligibility and benefits through 270/271 and claim status through 276/277 are not supported, so use your existing alternative processes.
Does this connection support EFT, dental claims, or coordination of benefits?
No. EFT, combined ERA and EFT, 837D dental claims, and coordination-of-benefits 271 transactions are not available through this connection.
Run this payer inside Hero EMR
Hero EMR submits claims, checks eligibility, and posts remittances automatically for the payers it connects to. The first physician is free.
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