Supported transactions
| Transaction | Status |
|---|---|
| Eligibility & benefits (270/271) | Not supported |
| Claim status (276/277) | Not supported |
| Professional claims (837P) | Not supported |
| Institutional claims (837I) | Not supported |
| Dental claims (837D) | Supported |
| Electronic remittance (ERA 835) | Enrollment required |
| Electronic funds transfer (EFT) | Enrollment required |
| ERA + EFT combined | Not supported |
| Coordination of benefits (271) | Not supported |
| Attachments (275) | Not supported |
Other payer IDs and names
- Payer ID
1173 - Also listed as NEIB
- Also listed as National Elevator Industry Benefit Plan
Enrollment requirements
- Electronic remittance (ERA 835): multi step enrollment, typically takes hours
Workflow guidance
- Submit dental claims as 837D, and do not route professional or institutional claims to this payer through this connection.
- Complete payer enrollment paperwork before expecting EFT deposits or ERA 835 files.
- Use an alternate approved workflow for eligibility, benefits, claim status, and coordination-of-benefits checks.
- Plan manual remittance reconciliation until ERA enrollment is active and files begin arriving.
- Treat EFT and ERA as separate supported transactions; combined ERA/EFT is not available.
Common questions
Can I send dental claims electronically to this payer?
Yes. This connection supports electronic dental claims using the 837D transaction.
How do I set up EFT and ERA for this payer?
EFT and ERA 835 are supported after the practice completes payer enrollment paperwork. They are available as separate transactions, not as a combined ERA/EFT option.
Does this payer support electronic eligibility and claim status checks?
No. Electronic eligibility and benefits (270/271) and claim status (276/277) are not supported through this connection.
Can I submit professional or institutional claims electronically?
No. Professional claims (837P) and institutional claims (837I) are not supported; only dental claims (837D) are available.
Run this payer inside Hero EMR
Hero EMR submits claims, checks eligibility, and posts remittances automatically for the payers it connects to. The first physician is free.
See a demo