Supported transactions
| Transaction | Status |
|---|---|
| Eligibility & benefits (270/271) | Not supported |
| Claim status (276/277) | Not supported |
| Professional claims (837P) | Not supported |
| Institutional claims (837I) | Supported |
| Dental claims (837D) | Not supported |
| Electronic remittance (ERA 835) | Enrollment required |
| Electronic funds transfer (EFT) | Not supported |
| ERA + EFT combined | Not supported |
| Coordination of benefits (271) | Not supported |
| Attachments (275) | Not supported |
Other payer IDs and names
- Also listed as Kaweah Health
Coverage states
California.
Enrollment requirements
- Electronic remittance (ERA 835): one click enrollment, typically takes weeks
Workflow considerations
- Use 837I for institutional claims and do not route professional or dental claims through this payer integration.
- Use your existing eligibility workflow before visits, since 270/271 transactions are not supported through Hero EMR.
- Complete payer enrollment paperwork before setting up electronic ERA posting; ERA 835 support is gated by that enrollment.
- Check claim status outside Hero EMR; 276/277 support is unavailable, so keep submission details for follow-up.
- If ERA is not active, plan manual remittance posting; EFT and combined ERA plus EFT are not supported.
Common questions
Can I submit 837I claims to this payer through Hero EMR?
Yes. Institutional claims are available electronically through the 837I transaction.
Is ERA available for this payer?
Yes, ERA 835 is supported after the practice completes payer enrollment. Enrollment must be completed before relying on electronic remittance through Hero EMR.
Can Hero EMR check eligibility or claim status for this payer?
No. Eligibility and benefits 270/271 and claim status 276/277 are not supported for this payer.
Does this integration support professional claims or EFT?
No. Professional claims 837P and EFT are unavailable, and the combined ERA plus EFT option is also unavailable.
Run this payer inside Hero EMR
Hero EMR submits claims, checks eligibility, and posts remittances automatically for the payers it connects to. The first physician is free.
See a demo