Supported Transactions
| Transaction | Status |
|---|---|
| Eligibility & benefits (270/271) | Not supported |
| Claim status (276/277) | Not supported |
| Professional claims (837P) | Supported |
| Institutional claims (837I) | Not supported |
| Dental claims (837D) | Supported |
| Electronic remittance (ERA 835) | Enrollment required |
| Electronic funds transfer (EFT) | Not supported |
| ERA + EFT combined | Not supported |
| Coordination of benefits (271) | Not supported |
| Attachments (275) | Supported |
Other payer IDs and names
- Also listed as Futurecomp
Plan Around Gaps
- Use the electronic workflow for attachments (275), dental claims (837D), and professional claims (837P).
- Route institutional claims (837I) through a separate workflow because this connection does not support them.
- Complete payer enrollment before relying on ERA (835), and maintain a separate remittance workflow while enrollment is pending.
- Verify eligibility and benefits, and check claim status through other methods because 270/271 and 276/277 are unavailable.
- Plan payment posting without EFT because neither EFT nor combined ERA and EFT is supported.
Common questions
Which claim types can I submit electronically to this payer?
This connection supports dental claims (837D) and professional claims (837P), plus attachments (275). Institutional claims (837I) are not supported.
Can I receive an ERA from this payer?
Yes, ERA (835) is supported after the practice completes payer enrollment. Until enrollment is complete, use a separate remittance workflow.
Can I check eligibility and benefits electronically?
No. Eligibility and benefits (270/271) and coordination of benefits (271) are unavailable through this connection.
Can I check claim status or receive EFT?
No. Claim status (276/277), EFT, and combined ERA and EFT are not available through this connection.
Run this payer inside Hero EMR
Hero EMR submits claims, checks eligibility, and posts remittances automatically for the payers it connects to. The first physician is free.
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