Supported transaction types
| Transaction | Status |
|---|---|
| Eligibility & benefits (270/271) | Not supported |
| Claim status (276/277) | Not supported |
| Professional claims (837P) | Supported |
| Institutional claims (837I) | Supported |
| Dental claims (837D) | Supported |
| Electronic remittance (ERA 835) | Not supported |
| Electronic funds transfer (EFT) | Not supported |
| ERA + EFT combined | Not supported |
| Coordination of benefits (271) | Not supported |
| Attachments (275) | Not supported |
Other payer IDs and names
- Also listed as Elderhaus, Inc.
- Also listed as EveryAge
Coverage states
North Carolina.
Plan the remaining workflow
- Submit 837D, 837I, or 837P claims electronically, confirming the claim format matches the service before sending.
- Verify coverage and benefits through the payer’s approved alternative because 270/271 eligibility transactions are not supported.
- Check claim status through another payer process because 276/277 transactions are unavailable.
- Plan alternate handling for remittance and payment because ERA 835, EFT, and combined ERA/EFT are unavailable.
- Reconcile deposits outside electronic ERA and EFT workflows, and retain the payer’s payment documentation.
Common questions
What claims can I submit electronically to this payer?
Hero EMR supports electronic dental (837D), institutional (837I), and professional (837P) claim submission for this payer. No payer enrollment step is required for these supported claim types.
Do I need payer enrollment before sending claims?
No. Dental, institutional, and professional claims are available immediately without a payer enrollment process.
Can I verify eligibility or check claim status electronically?
No. Electronic eligibility and benefits (270/271) and claim status (276/277) transactions are not supported for this payer, so use another verification or status process.
Will this payer send ERA or EFT through Hero EMR?
No. ERA (835), EFT, and combined ERA/EFT transactions are not available electronically for this payer, so remittance and payment workflows require an alternative process.
Run this payer inside Hero EMR
Hero EMR submits claims, checks eligibility, and posts remittances automatically for the payers it connects to. The first physician is free.
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