Cigna

This payer supports electronic submission of professional, institutional, and dental claims, along with eligibility and benefits, coordination of benefits, and claim-status transactions. EFT and ERA 835 are supported after the practice completes payer enrollment, but combined ERA and EFT transactions and 275 electronic attachments are not available.

Primary payer ID62308
Directory IDHGJLR
Parent groupCigna

Supported electronic transactions

TransactionStatus
Eligibility & benefits (270/271)Supported
Claim status (276/277)Supported
Professional claims (837P)Supported
Institutional claims (837I)Supported
Dental claims (837D)Supported
Electronic remittance (ERA 835)Enrollment required
Electronic funds transfer (EFT)Enrollment required
ERA + EFT combinedNot supported
Coordination of benefits (271)Supported
Attachments (275)Not supported

Other payer IDs and names

Enrollment requirements

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Common questions

Which claim types can I submit electronically to this payer?

This payer supports professional 837P, institutional 837I, and dental 837D claim submissions.

Can I check eligibility and coordination of benefits electronically?

Yes. Eligibility and benefits use 270/271, and coordination of benefits is supported through 271.

Can I receive ERA and EFT from this payer?

Yes, after the practice completes payer enrollment. ERA 835 and EFT are supported, but a combined ERA and EFT transaction is not available.

Can I send attachments with an electronic claim?

No, 275 attachments are not supported for this payer. Use the payer's accepted alternative when records are required.

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Payer connectivity data last synced 2026-05-26. Compiled by Hero EMR from its clearinghouse network, which is built on the Stedi public payer network. Support status can change; confirm during onboarding. Back to the payer directory.