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Blue Shield of California Promise Health Plan

With this payer, Hero EMR can send institutional and professional claims (837I and 837P) and request eligibility and benefits (270/271) electronically. ERA (835) is supported after payer enrollment, but this connection does not support claim status, dental claims, EFT, combined ERA/EFT, coordination-of-benefits 271, or attachments (275).

Primary payer ID57115
Directory IDWAIOY
States1

Electronic transaction support

TransactionStatus
Eligibility & benefits (270/271)Supported
Claim status (276/277)Not supported
Professional claims (837P)Supported
Institutional claims (837I)Supported
Dental claims (837D)Not supported
Electronic remittance (ERA 835)Enrollment required
Electronic funds transfer (EFT)Not supported
ERA + EFT combinedNot supported
Coordination of benefits (271)Not supported
Attachments (275)Not supported

Other payer IDs and names

Coverage states

California.

Enrollment requirements

Workflow considerations

Common questions

Which claims can I submit electronically?

You can submit institutional claims through 837I and professional claims through 837P. Dental claims using 837D are not available through this connection.

Can I verify eligibility and benefits electronically?

Yes, standard eligibility and benefits inquiries use 270/271. A coordination-of-benefits 271 is not available through this connection.

How do I get an ERA for this payer?

ERA/835 is supported only after the practice completes payer enrollment paperwork. Until enrollment is complete, use a separate remittance workflow.

Does this connection support claim status, EFT, or attachments?

No. Claim status 276/277, EFT, combined ERA/EFT, and attachments 275 are not available through this connection.

Run this payer inside Hero EMR

Hero EMR submits claims, checks eligibility, and posts remittances automatically for the payers it connects to. The first physician is free.

See a demo

Payer connectivity data last synced 2026-05-26. Compiled by Hero EMR from its clearinghouse network, which is built on the Stedi public payer network. Support status can change; confirm during onboarding. Back to the payer directory.