Supported payer transactions
| Transaction | Status |
|---|---|
| Eligibility & benefits (270/271) | Not supported |
| Claim status (276/277) | Not supported |
| Professional claims (837P) | Not supported |
| Institutional claims (837I) | Supported |
| Dental claims (837D) | Not supported |
| Electronic remittance (ERA 835) | Enrollment required |
| Electronic funds transfer (EFT) | Not supported |
| ERA + EFT combined | Not supported |
| Coordination of benefits (271) | Not supported |
| Attachments (275) | Not supported |
Other payer IDs and names
- Payer ID
5245 - Payer ID
8933 - Payer ID
AMAIA - Also listed as AMA Insurance Agency
Enrollment requirements
- Electronic remittance (ERA 835): one click enrollment, typically takes weeks
Workflow notes for this payer
- Submit only institutional claims through the 837I workflow; professional and dental claims require a different submission method.
- Verify coverage through another approved channel because eligibility transactions 270/271 are unavailable in Hero EMR.
- Track claims outside Hero EMR because 276/277 is unavailable, and record follow-up details in your practice workflow.
- Complete payer enrollment before relying on ERA 835, and keep a manual remittance process available until enrollment is finished.
- Plan payment posting without EFT, since EFT and combined ERA plus EFT are unavailable.
Common questions
Can I send 837I institutional claims to this payer?
Yes. Institutional claims using the 837I transaction are available for electronic submission through Hero EMR.
Does this payer support ERA 835?
Yes, but ERA 835 is available only after your practice completes payer enrollment. Until enrollment is complete, use your existing remittance workflow.
Can I check eligibility or claim status electronically?
Not through Hero EMR for this payer. Eligibility 270/271 and claim status 276/277 are unavailable, so use another approved workflow.
Are professional, dental, and EFT transactions available?
No. Professional claims 837P, dental claims 837D, EFT, and combined ERA plus EFT are unavailable for this payer.
Run this payer inside Hero EMR
Hero EMR submits claims, checks eligibility, and posts remittances automatically for the payers it connects to. The first physician is free.
See a demo