Advanced Primary Care Management (APCM)
Patient identification, consent, care plans, monthly billing, and program monitoring — one connected APCM workflow.
Explore Hero EMR through short video walkthroughs at your own pace.
18 walkthroughs, about 56 minutes end to end. Choose any video below and press play.
Patient identification, consent, care plans, monthly billing, and program monitoring — one connected APCM workflow.
Recurring memberships, cash pricing, and hybrid models — billing that fits how you actually charge.
Enroll patients, capture consent, connect devices, review readings and alerts, track time, and prepare RPM billing.
AI answering, call routing, staff softphones, appointment booking, telehealth configuration, and call analytics inside Hero.
A customizable practice website with domain setup, SEO, education, referrals, self-scheduling, and portal access built in.
Send post-visit feedback, route strong reviews to public profiles, flag concerns privately, and track every response.
Stage and review schedule changes, move appointments in bulk, and account for travel time before applying a new calendar.
Electronic prescribing including controlled substances, with PDMP checks built into the flow.
Route controlled prescriptions to a supervising physician for review, edits, and signing, with practice-level routing policies.
Charge capture, claim scrubbing, and denial workflows — from encounter to payment without a clearinghouse login.
AI shortcuts, voice editing, task management, mobile sync, and display controls — the small tools you use all day.
Watch a visit turn into a finished note: ambient transcription, AI drafting, and one-click sign-off.
The calendar, self-scheduling, reminders, and check-in flow that replace front-office busywork.
Messages, results, refills, and tasks in one queue — triage everything from a single screen.
Receive, verify, triage, and send referrals with patient matching and automatic status updates for referring providers.
Order labs and imaging, connect outside providers, review trends and abnormal values, and release results to the portal.
What your patients see: intake, messaging, payments, and visit summaries on web and mobile.
Care gaps, outreach lists, and practice analytics that turn your chart data into follow-through.